Driver app support
Help with sign-in, trip tracking, notifications, and delivery documents.
Location tracking checklist
1
Open iPhone Settings, select Strada Wheels, then Location.
2
Choose Always and turn Precise Location on.
3
Return to the app and open the active In Transit load.
4
Confirm GPS active and Background trip tracking active. Queued points send automatically when connectivity returns.
iOS stops background location after you force-quit the app from the app switcher. Reopen Strada Wheels to resume an active trip. After restarting the phone, unlock it once and reopen the app before driving.
Contact support
Include your name, load number, phone model, iOS version, and the message shown in the GPS status card. Do not email your password.